Legal Policies

PART 1: COOKIE POLICY

At Towercraft, we believe in being clear and open about how we collect and use data related to you. This Cookie Policy applies to any Towercraft product or service that links to this policy or incorporates it by reference.

1.1. What are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a secure experience, and supply information to the website owners.

1.2. How We Use Cookies

We use cookies to ensure our website functions correctly and to improve your browsing experience. The cookies we use fall into the following categories:

• Strictly Necessary Cookies: These are essential for you to browse our website and use its core features, such as accessing secure areas or submitting forms (like our Rental Request and Contact forms).
• Performance & Analytics Cookies: These cookies collect information about how visitors use our website (e.g., which pages are visited most often). This data is aggregated and anonymized, used solely to improve website performance.
• Functionality Cookies: These allow the website to remember choices you make (such as your cookie consent preferences) to provide a more personalized experience.

1.3. Managing Your Preferences

When you first visit our website, you are presented with a Cookie Banner allowing you to accept our use of cookies. If you wish to change your preferences or withdraw consent, you can do so at any time by modifying your browser settings to block or delete cookies. Please note that disabling strictly necessary cookies may affect the functionality of our website.

PART 2: TERMS & CONDITIONS

These Terms and Conditions ("Terms") govern your relationship with Towercraft UK LTD, Towercraft Turkiye, and Towercraft Dubai (collectively, "Towercraft", "we", "us", or "our") when you use our website and submit inquiries.

2.1. Acceptance of Terms

By accessing our website, submitting a Rental Request, or contacting us through our online forms, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website.

2.2. Our Services

Towercraft specializes in advanced robotic façade cleaning systems. The information provided on our website is for general informational purposes. Submitting a "Rental Request" or requesting a "Free Demo" does not constitute a legally binding contract for services until a formal, separate agreement is signed between your company and Towercraft.

2.3. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, software, and robotic designs, is the exclusive property of Towercraft and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our explicit written permission.

2.4. User Responsibilities

When interacting with our website (e.g., filling out forms), you agree to:

• Provide accurate, current, and complete information.
• Use the website only for lawful purposes.
• Refrain from submitting spam, malicious code, or attempting to breach our website's security.

2.5. Limitation of Liability

While we strive to keep the information on our website accurate and up-to-date, Towercraft makes no warranties or representations regarding the completeness or accuracy of the content. To the maximum extent permitted by law, Towercraft shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, our website.

2.6. Privacy and Data Protection

Your privacy is critical to us. Any personal information you provide through our website (such as names, emails, and phone numbers in our contact forms) is processed in accordance with our Privacy Policy and relevant data protection laws (including GDPR). We do not sell your personal data to third parties.

2.7. Changes to These Policies

We reserve the right to update or modify this Cookie Policy and Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes your acceptance of the revised policies.